CNA Financial, a property and casualty insurance provider, has unveiled the permanent location for its new service center to be set up within its existing Denver branch office in Colorado. The new center is expected to create approximately 300 positions.
CNA added that it will also triple the square footage and quadruple the employee size of the branch, once the center is opened with full functionality in 2011.
Over the next year, the service center will gradually implement a portion of Worldwide Operations (WWO) and claim express capabilities beyond current locations in Maitland, Florida, Chicago, Illinois and Pennsylvania.
The service center will feature claim handling, policy processing, a call center as well as billing and collections to offer CNA producers and customers overall operational effectiveness and improved business continuity.
CNA claimed that WWO has filled more than 30 positions within its customer support center, small business center and middle market policy processing.